Terms & Conditions

Effective Date: 01 October 2025
Website: www.spyshopindia.in

Welcome to Spy Shop India! We’re glad you’re here. These Terms & Conditions explain how we work, what you can expect from us, and what we expect from you when you shop with us. By browsing or purchasing from our website, you agree to follow these terms. Please read them carefully so everything stays clear and simple.

1. Who We Are

Spy Shop India operates from Building No. 7, UG Floor, Westend Marg, Lane-2, Saidulajab, Delhi 110030, Near Saket Metro Station (Yellow Line). We specialize in spy cameras, GPS trackers, audio recorders, and other surveillance devices for security, safety, and personal use.

2. Using Our Products

  • Our products are meant for safety, security, and lawful purposes only.
  • Every customer is responsible for making sure the way they use these products follows the laws of their country or state.
  • We are not responsible for misuse or illegal use of our products.

3. Pricing & Payments

  • All prices are usually listed in Indian Rupees (INR), but international buyers may see prices in their local currency.
  • Prices and availability may change without prior notice.
  • We accept safe and secure payment methods like UPI, Net Banking, Credit/Debit Cards, PayPal (for international customers), and other gateways.

4. Shipping & Delivery

  • We ship across India and also deliver to many international locations.
  • Orders within India are usually delivered in 3–7 business days. International delivery may take 7–21 business days, depending on customs clearance.
  • Any customs duty, import tax, or extra charge in your country will be your responsibility.

5. Returns & Refunds

  • If something goes wrong, don’t worry. We have a Returns & Refund Policy in place.
  • To qualify, the product must be unused, undamaged, and returned with its original packaging.
  • Some products (like memory cards, batteries, or software) may not be eligible for return for safety reasons.

6. Warranty

  • Many of our products come with a manufacturer’s warranty. Details are mentioned on the product pages.
  • Warranty does not cover physical damage, misuse, or tampering.

7. Our Responsibility

  • We work hard to deliver genuine and quality products, but we are not liable for damages, losses, or legal issues that arise from the misuse of our products.
  • Please use them responsibly and legally.

8. Our Content

  • Everything you see on our site – descriptions, images, designs, and logos – belongs to Spy Shop India.
  • Please don’t copy or use them without permission.

9. For Our International Customers

  • If you’re ordering from outside India, please make sure our products are allowed in your country.
  • We can’t be responsible if your local customs stop or seize the shipment.

10. Your Privacy

  • We care about your privacy. Please read our Privacy Policy to understand how we protect your personal information.

11. Updates to These Terms

  • We may update these Terms & Conditions from time to time.
  • If you continue using our website after updates, it means you agree to the new terms.

12. Governing Law

  • For Indian customers, all disputes are handled under the laws of India in the courts of New Delhi.
  • International customers will also be covered under Indian law, unless local laws require otherwise.

13. Need Help? Contact Us

If you have any questions or need assistance, we’re here for you:

📧 Email: contact@spyshopindia.in
📞 Phone: +91-9899945145
🏢 Address: Building No. 7, UG Floor, Westend Marg, Lane-2, Saidulajab, Delhi 110030, Near Saket Metro Station (Yellow Line), India

✨ At Spy Shop India, we believe in being transparent, reliable, and customer-friendly. Thank you for trusting us with your safety and security needs.