DGPR Policy – Spy Shop India

At Spy Shop India, your privacy and trust mean everything to us. We are committed to protecting your personal information and handling it with transparency, care, and respect. This policy explains how we collect, use, store, and protect your data when you use our website www.spyshopindia.in or interact with our services.

1. Information We Collect

When you use our website or purchase from us, we may collect:

  • Basic Details: Name, contact number, email address, billing/shipping address.
  • Order Information: Products purchased, payment method (we do not store card details).
  • Technical Data: IP address, browser type, and browsing behavior (for improving user experience).
  • Communication Data: Your queries, feedback, or support requests.

2. How We Use Your Information

We only use your data for purposes that help us serve you better, such as:

  • Processing and delivering your orders.
  • Sending order confirmations, invoices, and shipping updates.
  • Offering customer support and resolving issues.
  • Improving our website, security, and shopping experience.
  • Sharing updates, promotions, or product news (only if you choose to receive them).

3. Data Protection & Your Rights

We respect your rights under data protection laws. You have the right to:

  • Access – Request a copy of the data we hold about you.
  • Rectify – Correct any inaccurate or incomplete information.
  • Erase – Ask us to delete your personal data (where legally possible).
  • Restrict Processing – Limit how we use your data in certain circumstances.
  • Withdraw Consent – Stop receiving marketing or promotional emails anytime.

To exercise these rights, simply contact us at contact@spyshopindia.in.

4. Data Sharing & Security

  • We do not sell, rent, or trade your personal information to third parties.
  • Data may be shared only with trusted partners (like courier services or payment gateways) to complete your order.
  • We use strong encryption, firewalls, and secure servers to keep your data safe.

5. Cookies & Tracking

Our website uses cookies to make your browsing smoother, remember preferences, and analyze website performance. You can manage or disable cookies anytime in your browser settings.

6. International Users

If you are accessing Spy Shop India from outside India, please note that your data will be processed in accordance with Indian laws.

7. Policy Updates

We may update this policy from time to time to stay aligned with legal requirements and better practices. Changes will always be posted here with the updated date.

8. Contact Us

For any concerns, clarifications, or data requests, feel free to reach us at:

📧 Email: contact@spyshopindia.in
📞 Phone: 9899945145
📍 Address: Building No. 7, UG Floor, Westend Marg, Lane-2, Saidulajab, Delhi 110030, Near Saket Metro Station (Yellow Line)

✅ In simple words: Your data is yours. We just use it to serve you better, keep it safe, and never misuse it.